17.02 Help and Training Introduction 10:39.Lesson 17 - Help and Training 21:15 Preview.16.02 Introduction to Communities 05:51.15.06 Demo Creating a Sandbox and Change Set for Deployment 06:30.Lesson 15 - Change Set and Deployment 22:37 Preview.14.13 Demo Email Alert Workflow Rule 08:17.14.08 Configuring Field Updates for Workflows 03:45.14.07 Configuring E-mail Alerts for Workflow Rules 01:59.14.06 Configure Tasks for Workflow Rules 01:21.Lesson 14 - Workflow Rules 38:23 Preview.13.12 Demo Loading and Using Data Loader 07:15.Lesson 13 - Data Management 28:56 Preview.10.05 Grant Access Using Hierarchies 02:07.10.03 Organizational Wide Defaults (OWD) 01:15.Lesson 10 - Role Hierarchy 26:33 Preview.9.04 Demo Creating a Chatter Free User 04:41.9.03 Create a Free Customer Chatter User 02:54.Lesson 09 - Chatter and Salesforce to Salesforce Configuration 14:46 Preview.8.05 Adding a Report as a Dashboard Component 05:19.8.04 Modifying Columns on Dashboard 05:38.7.06 Adding Leads to a Campaign from Reports 04:09.7.05 Creating Contacts and Accounts Report 05:07.6.06 Demo Finding a PDF app in AppExchange 02:31.6.03 Introduction to App Exchange 02:07.5.02 Introduction to Service Cloud 05:23. ![]() Lesson 05 - Service Clouds 15:58 Preview.4.02 Introduction to Quote Template 04:04.Lesson 04 - Quote Templates 14:50 Preview.3.11 Demo Email Template and Auto Response Rule 06:51.3.10 Demo Creating an Account, Contact and Opportunity 06:48.3.09 Creating Auto Response Rules 03:41.3.05 Creating and Converting Leads 04:25.2.13 Demo Creating Users, Profiles and Permission Sets 03:27.2.06 Salesforce Classic vs Lightning 03:25. ![]()
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